About this property
Located on the 14th floor of the Melbourne Village West Tower, this stylish 2-bedroom apartment offers stunning city views and modern amenities.
Comfortable accommodations for up to 5 guests, and access to a common indoor pool and gym, it’s the perfect base for exploring Melbourne.
Enjoy fast Wi-Fi and a prime location near Melbourne’s top attractions. Ideal for families, groups, or business travelers. 1 onsite parking is available. For additional vehicles, Street parking and Payparking nearby are available.
Situated in Melbourne Village West Tower, on apartment level 14. Our unit features two bedrooms: equipped with a queen-sized beds each room. The unit also offers two bathrooms, including one ensuite.
The living room is equipped with a smart TV and an additional air bed can be set up for extra 1 guest. Amenities include a fully equipped kitchen, centralized cooling and heating system, WiFi, and fresh linens.
Air conditioning is integrated into the main living room. The second bedroom does not have an AC unit; however, a fan is provided for comfort. The master bedroom is equipped with an independent wall-mounted AC unit.
Basic necessities such as soap, body wash, and coffee pods are provided. Pay Parking is available nearby.
For stays of 28 nights or more, mid-stay cleaning may be required and will be at the guest’s expense.
[NOTE: during mid stay cleanings, it`s `only cleaning`, no linens/towels change or refills. Mid stay cleanings are required to check the property`s condition as well. This may be done atleast 2 times depending on the length of stay.]
Guests have access to facilities such as a common pool for recreation, and a fully equipped fitness center with modern exercise equipment. Please note, the pool temperature is typically maintained at 21 degrees Celsius.
We can offer early check-in (from 1 pm) and late check-out (until 12 pm), with charge and subject to availability. Please contact us at least 24 hours (1 day) before your check-in or check-out date to confirm availability. If another guest has already requested an early check-in or late check-out, we operate on a first-come, first-served basis. Additionally, we need to consider the cleaning time between guests, so we may not be able to accommodate requests made on short notice.
For any assistance during your stay, please reach out to us directly through the app or the phone number provided upon booking confirmation. We respond promptly from 8am to 11pm Melbourne time.
To ensure uninterrupted access to amenities, kindly refrain from contacting building staff, as we manage our operations independently from the building management.
Important things to note:
1. Keys will be collected and returned at a nearby convenience store. We only provide one standard set of keys. If you need a second set, please let us know at least 24 hours before your arrival so we can arrange it. A second set (apartment key and key fob) can be provided depending on availability, and a fee will apply to cover the ad-hoc arrangement of our staff.
2. Please note that the air bed is only prepared for bookings with more than 4 guests (5 guests), as the extra linens and setup fee are already included in the guest extras.
For bookings of 4 guests or fewer who still require the sofa bed, kindly send us a message for more details and applicable fees.
Our apartment has 2 bedrooms, each with one bed that can accommodate up to 2 guests per room (maximum of 4 guests using the main beds). If your group has mixed genders or guests who prefer not to share a bed, please plan accordingly or request the sofa bed setup.
3. Guests may notice some permanent wall marks and carpet stains from previous stays. While we strive to maintain the apartment in good condition, please be assured that we are aware of these issues. It would be helpful if guests could take or send photos for their reference.
Please note that this property operates as a short stay rental and may exhibit minor wear and tear due to regular usage.
4. Please be aware that there may be occasional building-wide issues during your stay, such as hot water disruption, window cleaning, key fob system failures, and other building management operations that are beyond our control. We will notify you promptly upon receiving notice from the building management and keep you updated on the resolution of these issues. For any concerns, please contact us directly through the app or the phone number provided upon booking confirmation.
5. We require guests to accomplish their online guest portal for further confirmation of their identify (upload VALID ID and sign rental agreement). Guest portal link will be send atleast 1 day before check-in. For same day bookings, it will be sent automatically.
6. Trash Disposal Information:
Extra trash bags are provided for your convenience. You`ll find them placed inside the trash bin, underneath the current liner. If the bin is full, simply remove the used bag to access the extra bags. Or you can simply check underneath the sink cupboard. We appreciate your cooperation in keeping the space tidy!
7. For stays of 7 nights or more, a deep cleaning fee starting at $150 will be charged after check-out.
For stays of less than 7 nights, if the apartment is left excessively dirty, an extra cleaning fee starting at $50 may apply.
Note: These charges are separate from the standard cleaning fee shown in your booking confirmation. Actual amounts depend on the extent of cleaning required and may be higher than the starting rates.
8. We only provide a standard and limited number of amenities (tissues, trash bag, and the like) depending on the number of guests and nights. If needed more, we suggest our guests to buy extras on the nearest supermarket or convenience store.
9. Guests exceeding the number declared in the booking or reservation details are considered unregistered or unauthorized and are not permitted to enter or stay in the apartment.
Visitors are also not allowed, as events or parties are strictly prohibited. Only the registered guests listed in the reservation are allowed on the premises.
10. Events or parties are strictly prohibited. Guests who consume alcoholic drinks and fail to properly dispose of bottles or related waste will incur a fee to cover either the additional cleaning required to remove the mess or an event cleaning charge. Guests are expected to take full responsibility for any alcoholic beverages or bottles brought into the apartment.
Please follow these guidelines during your stay at our Airbnb property:
1. Communication: Please contact us directly instead of reaching out to building staff to avoid removal of access to amenities.
2. Guest Authorization: Only the number of guests confirmed in the booking are allowed in the apartment.
3. Guest Portal: Guests must complete the online check-in form and rental agreement through the Hostaway website (Airbnb’s trusted partner channel manager) for additional security and verification purposes.
4. Cleanliness and Care of the Apartment: Treat the apartment like your own home! All dishes should be washed, and trash must be taken to the rubbish chute before departure. Kindly take good care of the apartment to avoid damages. A damage deposit is required for non-Airbnb guests.
5. Illegal Activities Prohibited: Smoking (cigarettes, e-cigarettes) and any illegal drugs are prohibited. Any illegal drug-related items left behind will result in a charge of the full bond amount.
6. Leftover Belongings: Any belongings left behind are the guest`s responsibility. We will hold them for up to 3 days before disposing of them. Guests are responsible for pickup and associated costs.
ADDITIONAL CHARGES:
Damage Deposit/Bond: $350 (for non Airbnb guests only)
Early Check-In (from 1:00 PM): $50
Late Check-In (after 10:00 PM until 11:00 PM): $80
Late Check-Out (from 10:00 AM until 12:00 PM): $50 per hour
Pet Cleaning Fee: $175
Stain Removal: $50
If Stains Cannot Be Removed: $100 (varies)
Call-Out Fee: $80 per hour
Lost Keys Fee: $400
Event Cleaning Charge: $300
Event Bond: $500
For extra linens/towels, early/late check-ins, or late check-outs, please inform us at least 1 day in advance to arrange or confirm. Non-Airbnb guests can use the Hostaway portal for upsell options and payments, while Airbnb guests will be charged through the Airbnb platform.
